The printer’s colour ribbon has torn. What can I do?

A torn ribbon can be taped back together with an overlap; the printer then continues to work normally. Alternatively, without tape: wind the ribbon a few turns onto the used side while pulling it slightly taut.

To avoid ribbon tears in winter, let media kits reach room temperature before loading them. Otherwise condensation forms and the ribbon tears more easily. Suitable media kits for DNP, Citizen and Sinfonia are available in the shop.