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In rare cases USB cables “age”: the connector or the cable itself becomes unreliable over time, especially after many transports. First try a new USB cable between the camera and the computer. Also check that the cable sits firmly in both sockets and is not under strain.
If the problem persists, contact us via the enquiry form or by phone; please have the model and year of manufacture of your booth to hand.
Applies to: Photobooth Mirror, Photobooth Natty, Photobooth Natty + Kiosk, Photobooth Profy, Photobooth Ready 1.1, Shipping Photobooth Selphy
Last updated: April 2023
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